Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, web browser, IP address, time zone, etc. In addition to this when you browse our website; we collect information about individual web pages, products that you view, websites and search terms that referred you to our website and information about how you interacted with our website. Such information is collected using the technology such as Cookies, Log files, Web beacons, tags, pixels, analytics, etc.
Additionally when you Sign/Up to become member of Westhood, subscribe to our mailing list, make a purchase and otherwise, we collect information from you including your name, contact information such as e-mail, mobile no., shipping address, billing address, etc., payment information in case of refunds and order adjustments, Facebook or Google profile information when you sign up through your Facebook or Google account, other information relevant to customer surveys and/or offers.
Using Your Personal Information
We require this information to understand your needs, preferences, to provide you with a better service and in particular for the following reasons:
Internal Record Keeping
We will use the information to improve our products, services and to handle disputes. We may periodically send promotional e-mails about new products, special offers and other information which we think you may find interesting using the e-mail address which you have provided, with your permission. From time to time, we can also use your personal information to contact you for market research purposes. We may contact you by e-mail or post. We will use this information to customize the website according to your interests.
To Fulfill Orders
We will use the information that we collect, generally to fulfill orders placed through our website. This will include, processing your payment information, arranging for shipping and providing you with invoices and/or order confirmation. Additionally, we will use this information to communicate with you and to protect you orders and payment information from potential risk or fraud.
We will use your personal information for behavioral advertising including re-targeting with advertisements that may interest you using the advertising platforms offered by Facebook, Google, Instagram, Pinterest, Linked In, Snapchat, Microsoft, etc. Generally we will use Google Analytics and Facebook Pixels among others.
Controlling Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. However, we will use and share your personal information with third parties (advertising platforms, logistic partners and payment gateway) for order fulfillment and behavioral advertising purposes. If you believe that any information which we are holding about you is incorrect or incomplete then please write us e-mail to our Support Team firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
Security & Payment Information
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We use SSL (secure socket layer technology) Secure Shopping to protect your information and online transactions. We have partnered with India’s leading Payment Gateway for our online payments through credit and debit cards. You could also choose cash on delivery (C.O.D) option to pay for your orders. Please note that Westhood https://westhood.in and its affiliates will never ask a customer to confirm any account or payment details via e-mail, call or text message. If you receive any e-mail, call or text message claiming to be from Westhood asking you to do so, do not respond and contact to our Support Team email@example.com immediately.
Third Party Services / Links